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FAQ

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We want to bring our whole group. How many people can stay at Long Hollow Ranch?

Our capacity is 14-15 assuming double room occupancy. Families or groups sharing the Cottage and/or Homestead can increase capacity to 20-21. Please contact us for more details.

Do you have RV parking

Yes! Please contact us to make arrangements.

Can we bring our children

We do not routinely offer special children’s programs but yes, children 6 years old and over are welcome. Family riding and lessons are available. Children are the responsibility of their parents at all times. Sitters can be arranged most of the time if needed.

I’m staying for a week. Do you have laundry facilities available?

Yes! We have a washer, dryer, and iron available for your use as needed. Please make arrangements upon arrival.

Can I bring my pet

Sadly, no. We have horses, cattle, deer, elk, eagles, hawks and other animals at the ranch so pets do not typically fit in. Please call for help in making arrangements to board your pet locally – there are excellent resources locally.

What is your smoking policy

Absolutely no smoking is permitted inside the residences or the barn. However, limited designated outdoor smoking areas are available. 

Because this is a year-round dry climate and particularly due to the extreme fire danger in the summer, outdoor smoking must be limited to those areas and we need to know in advance to ensure that water is available at the sites.

What is your policy on alcohol?

Long Hollow is not licensed to serve alcohol and hard liquor is not allowed due to our usage permits.

However, guests are welcome to bring their own wine or beer so long as no nuisance for other guests is created. Wine and beer can be served at events with a licensed server and written permission.

A “don’t drink and ride” policy is strictly enforced.

Are your rooms air conditioned?

Yes! The Ranch House, Cottage and Homestead are fully air-conditioned.

Do the guest rooms have a TV

In keeping with our objective to provide a peaceful and relaxing atmosphere and the opportunity to enjoy all of God’s beautiful creation here at the ranch, television is not provided in guest quarters. Guests may use the Wi-Fi internet or their own DVD players – our only requirement is that other guests are not disturbed. There is a DVD/VHS player in the Cottage, which is great for families with children.

What is included in the stay fee?

We work hard to make your stay as comfortable as possible. Included free of charge in your reservation cost:

  • High speed wireless Internet
  • Hair dryers
  • Outdoor hot tub
  • Access to a guest refrigerator
  • Coffee, tea, and other beverages

What forms of payment do you accept

Cash, personal check, traveler’s check, money order, bank wire, Visa, MasterCard are accepted.

When is payment due

Payment is due upon time of check-out.

For bookings of 4+ days, a deposit of one-night’s stay is required and a 14-day cancellation policy applies.

For events/weddings, please see the terms in that section of the website.

How do I make reservations?

By phone: call toll-free at 877-923-1901

By email: howdy@lhranch.com

B&B reservations can be made online here.

Guest Ranch stays should be made by phone or email.

What time is check-in and check-out? Can other arrangements be made?

Check-in: 3:00 PM – 9:00 PM.

If arriving outside normal check-in times, please call to make arrangements.

Check-out: 12:00 Noon.

To make late check-out arrangements, please inquire. We will do what we can to accommodate your request.

Are there any cancellation fees?

All cancellations are subject to a $25/night cancellation fee.

In the unlikely event that you must cancel with less than 7 days notice, shorten your stay, or check out early, please understand that we must ask you to take financial responsibility for your entire reservation. If we can rebook your room(s), a full or partial refund may be made at the owners’ discretion.

Rates/policies are subject to change and vary during high impact periods and special requests.

For events/weddings, please see the cancellation policies for those types of reservations.

What are your cancellation policies?

Long Hollow Ranch is an exclusive property where every guest reservation is both important and special to us.

Please call us at least 7 days prior to your arrival date to cancel your reservation to receive a refund.

A 14-day notice of cancellation is required during busy times such as holiday weekends or local special event weeks like the Sisters Quilt Show or Sisters Rodeo.

A 30-day cancellation notice is required on whole-house bookings, on reservations of 4 or more days, full service dude ranch bookings, and for some holidays and special events.

At the time of booking, we will let you know what cancellation notice period applies to your reservation.

I’m thinking of having my event at Long Hollow Ranch. Can you accommodate large groups of people?

Yes! We can park up to 200 vehicles, and our barn is complete with food preparation and bathroom areas. Contact us for more details about hosting large events at Long Hollow!

What time of year is the ranch open to guest stays

Our Guest Ranch summer season is June 10 – September 15, with longer stays by arrangement outside those dates. Full service guests are requested to call or email to set up your customized visit.

What time of year is the bed and breakfast open

Bed & Breakfast and Shoulder Season Guest Ranch stays are from September 16 – December 1 and April 1 – June 9.

B&B is available on request all year subject to summer availability and winter weather. Bed and Breakfast reservations can be made online here.

Where exactly is Long Hallow Ranch

About 15 minutes (13 miles; 21 km) northeast of Sisters, Oregon

 at 71105 Holmes Road.

Are there airports nearby

Yes: Redmond, Oregon (RDM) is about 25 minutes away, and Portland, Oregon (PDX) is about 3 ½ hours away. Both of these airports have scheduled airlines flying in and out of them.

General aviation out of Redmond (KRDM) and Sisters (6K5) is also available.

Complimentary transportation to and from the Redmond Airport is provided, and can also be arranged for transportation from Sisters. If your stay will require this service, please make arrangements at the time of booking.

What is the area around Long Hallow Ranch like

Long Hollow Ranch is located in the High Desert and is surrounded by irrigated pastures and farmland. It sits at an altitude of 2,750 (or 900 meters) above sea level.

The average temperature in the summer is 38ºf at night to 85ºf during the day (3ºc to 30ºc). In the winter, the average temperature is 20ºf at night to 48ºf during the day (-7ºc to 9ºc).

What activities are there to do on the ranch

So many! In addition to horseback riding and fishing (seasonal), you can also go hiking, view wildlife, attend cookouts, play badminton, volleyball, horseshoes, ping-pong, or lawn games. Or simply kick back with a good book or puzzle! Visit the Local Area Activities page for more information!

What local activities are available

Central Oregon is rich in a variety of outdoor activities! A few local options include golf, whitewater rafting, rock climbing, shopping, antiquing, bicycling, hiking, fairs, rodeos, music festivals, sight-seeing, and the annual Sisters quilt festival the second Saturday of July each year. Visit the Local Area Activities page for more information, and keep an eye on our Events Calendar for local happenings you may wish to participate in!

What Should I Bring

  • Riding boots (with a smooth sole and 1” heel). We have a supply of loaner boots, but cannot guarantee all sizes will be available.
  • Hat & sunglasses
  • Camera
  • Sunscreen & chap sick
  • Long pants for riding
  • Swimsuit for rafting and/or hot tub
  • Treats for Bandit